Category: General

Troubleshooting A Library Database Connection

Trying to connect to one of the library databases off-campus? Experiencing issues with the links or having pages not load? This post will review common troubleshooting tips to get you connected. Try the steps below to troubleshoot potential issues. If you still experience issues after following the steps below, please follow our additional help info…Continue Reading Troubleshooting A Library Database Connection

Phishing Information

What Is Phishing? Phishing is the practice where a malicious person or people impersonate someone for malicious gain. These people will try and gain information, such as passwords or login information. Being aware of phishing attempts and following the points below will keep your information safe. If you believe your Siena Heights credentials have been…Continue Reading Phishing Information

Web Conferencing

Siena Heights University announced in August and again in December the following:         Teams is the University supported platform for web conferencing.  Teams is a comprehensive platform that moves us beyond the “talking head”                                 Closed captioning is provided as a standard feature of Teams                                 Can share files in the chat, in the meeting, in…Continue Reading Web Conferencing

Mydesktop (VmWare Horizon) Set to be Decommissioned on February 26th

As the University has moved forward rapidly in recent months with enhanced remote access to files, printing and software, VmWare Horizon has become an unnecessary cost that is highly underutilized. As such, the Division of Information Technology will be decommissioning the service at the end of the day on February 26th….Continue Reading Mydesktop (VmWare Horizon) Set to be Decommissioned on February 26th

Access Programs and Files Off-Campus with GlobalProtect VPN

As a faculty or staff member of the Siena Heights community, users are able to connect to our internal network from off-campus. This connection can be made through the use of GlobalProtect. This software is normally pre-loaded on all university-owned laptops when they are assigned to users, but in the case that it needs to…Continue Reading Access Programs and Files Off-Campus with GlobalProtect VPN

CampusPress Migration Webpage & MySiena Migration

February marks the start of MySiena page migration to CampusPress. This migration marks phase two in the ongoing migration of campus webpages and websites to the new platform. New Migration Information In an effort to inform individuals regarding the migration, a new webpage has been posted with information on the migration plan. This page outlines…Continue Reading CampusPress Migration Webpage & MySiena Migration

Print On and Off-Campus with Our Printing Options

IT Services has introduced a new way to print off-campus using MobilityPrint. The introduction of MobilityPrint brings a total of 3 methods of printing on and off-campus. A new webpage has been created to accommodate information for each of these features. To view this new page, click here….Continue Reading Print On and Off-Campus with Our Printing Options

Introducing WebPrint – Print from any device on campus

Dear SHU Community, IT Services is happy to announce a new way to print on campus. WebPrint is now available to all faculty, staff, and students allowing for printing from any web-enabled device on or off campus. This includes personal devices such as laptops, tablets, and mobile phones. To start, visit http://webprint.sienaheights.edu  and log in…Continue Reading Introducing WebPrint – Print from any device on campus

Technology Security Training Provided through Infosec, Inc.

In an effort to educate and combat the growing threat of phishing and compromised accounts, IT has enrolled all faculty and staff into an online training platform provided through Infosec IQ. This training will become mandatory as time goes on, so please start as soon as you can. The training provided to faculty and staff…Continue Reading Technology Security Training Provided through Infosec, Inc.

Report Suspicious Emails Through Outlook with PhishNotify

The IT division has rolled out a new Outlook add-on: PhishNotify. This add-on allows people to report suspicious emails to the IT division with the click of a button. It is available on the desktop application, web version and mobile applications of Outlook. To report a message, open the suspicious email and look for the new…Continue Reading Report Suspicious Emails Through Outlook with PhishNotify