email@example.com | 517-264-7116
The Chief Information Officer provides guidance to the University in matters relating to Information Technology. He is a member of the Executive Council of the Administration and Chair of the Division of Information Technology.
firstname.lastname@example.org | 517-264-7116
The director of Administrative Technology is responsible for Siena’s Administrative Technology Systems, including Jenzabar, CX (CARS), Jenzabar JX, MySiena, Cognos reporting, and document imaging and workflow with ImageNow. Major focuses are Financial Aid and Business Affairs. He supervises the Senior Programmer/Analyst, Programmer Analyst, and the Business Analyst/Programmer.
email@example.com | 517-264-7119
The Senior Programmer/Analyst is responsible for the Administrative Technology Systems (CARS) concentrating on Jenzabar JX, CX (CARS), Cognos reporting, and the MySiena systems. His major focus is Student, Advancement, and Admissions.
firstname.lastname@example.org | 517-264-7115
The Programmer/Analyst is responsible for the Adminstrative Technology Systems (CARS) concentrating on ImageNow, CX (CARS), Cognos reporting, and the MySiena systems. His major focus is students.
email@example.com | 517-264-7652
The Business Analyst works with the Administrative Technology Systems (CARS) concentrating on business data analysis, generating business intelligence dashboards and complex reports, ensuring data integrity and availability.
firstname.lastname@example.org | 517-264-7918
The Canvas Administrator/Instructional Technologist handles Canvas and Microsoft Teams questions and requests. They also handle instructional questions and work with faculty. They train faculty and staff in the use of technology and software.
email@example.com | 517-264-7116
The Manager of Instructional Technology provides direction and support for Siena Heights University instructional classrooms, conference rooms, and auditorium sound and video systems in a manner that ensures maximum uptime and efficient operation. He anticipates future technological advances and the academic needs of the University community. He designs, installs, maintains, and oversees operation of associated audio/visual systems and equipment. He provides project management guidance for the Information Technology Services area projects; including construction, renovations, and major initiatives.
firstname.lastname@example.org | 517-264-7156
The Network and Infrastructure Technician provides support for the planning and implementation of Windows and Linux based services, virtualization software, data storage, and unified communications systems in a manner that ensures uptime and efficient operation. He anticipates future technological advances and the academic needs of the University community. He coordinates with contracted service partners in planning, managing, monitoring, securing, and maintaining the University’s wired and wireless communication networks.
email@example.com | 517-264-7164
The IT Support Desk Coordinator is responsible for the overall coordination of all public access computers that fall within the responsibility of the Division of Information Technology. She provides initial Support Desk call support and in collaboration with the Technical Support Manager provides front line support for Apple based computers and devices. Administrator for the Adobe Software operations and JAMF support for all of the Apple computers on Campus.
firstname.lastname@example.org | 517-264-7162
The Desktop Support Coordinator records and responds to Help Desk calls in a timely manner and systematically remedies the problem(s) or escalates them to the Technical Support Manager. He is responsible for end-user support, including coordination, assistance, and training in the effective use of available software and hardware. He works with the student workers and interns, and coordinates and manages the division websites.