IT Helpdesk

The Division of Information Technology provides support to all faculty, staff, and students at Siena Heights University. IT Services provides assistance through our support ticketing system, alongside a help desk reachable by phone, email, or visiting in-person. Here you can find our friendly staff and student workers who would be happy to help you with IT-related requests and issues. Locked out of your account? Need help registering your device to the wireless? Have a problem with the technology in the classroom? We can help.

Our staff are available weekdays between 8am-5pm. For advanced assistance regarding classroom technology, advanced canvas help, or other requests, please contact us between 8am-5pm.

Need Help Now?

Looking for assistance? Feel free to contact us at 517-264-7655 during business hours to reach a student worker for immediate assistance. You can also reach us by emailing or by visiting the 3rd floor of Dominican Hall. If we are unavailable or you’d simply prefer to report an IT problem, you can also submit an IT Help Desk ticket detailing the situation. The ticketing form can be found by visiting