Canvas Support

New to the Canvas online learning system? Check out the below links and information to get you started.

Student Orientation Course

Siena Heights University provides a student orientation course for all students, staff, and faculty members of the university. This course reviews the basics of Canvas, various Canvas integrations, and how to be successful in online learning. This course can be viewed by anyone, and does not require you to sign in before viewing. To check out the course, click here or click the link below.

Canvas Resource Guide

Siena Heights students have various resources available to them to promote academic success and individual well-being within their degree progression. This document is a guide to the resources offered to students for on-campus and remote operations.

Chat with a Canvas Support Specialist

Canvas offers a hotline for faculty and students. This hotline can be reached by phone or by webpage with the information below.

  • Canvas Support Hotline (Students) +1-877-703-3906
  • Canvas Support Hotline (Faculty) +1-833-261-5314

A Training Services Portal also exists for faculty and students. The content in this portal is provided by Canvas, and can be accessed by visiting the above link and logging in with your SHU account.

Matthew Mieure is also a resource for students and faculty at SHU. Matt can be contacted by his on-campus extension, or by email at