New upgrades IT is excited to announce an upcoming hardware upgrade of Ledwidge coming this summer 2023. This upgrade is part of IT’s continual commitment to improving the Wi-Fi and virtual environment on campus. This upgrade will include replacing the access points of the 3rd floor residence halls. Upgrades will begin following the end of…Continue Reading New hardware upgrades coming soon!
Introducing Multi-factor authentication (MFA)
Beginning this mid-October 2022, Siena Heights IT will rollout MFA authentication to all faculty, staff, and students. This decision, made by upper administration at the university, will add an extra layer of security to all user accounts. This measure will reduced the instances of compromised accounts. Once MFA is rolled out to the Siena Heights…Continue Reading Introducing Multi-factor authentication (MFA)
Recent Influx of Spam and Phishing Emails
The IT division was made aware of multiple spam and phishing attacks aimed at our University community. These attacks were sent from compromised user accounts at our university resulting in these emails to seem more legitimate. IT provides multiple pages on our website offering common phishing tactics and ways to stay safe online. You can…Continue Reading Recent Influx of Spam and Phishing Emails
Authentication Changes to MySiena and Canvas
Siena Heights University now utilizes Microsoft’s Online Active Directory to authenticate logins to MySiena and Canvas. This login process is the same that has been in place for logging into Office.com and your Email using a web browser for a while now. Please note: If you happen to use multiple Microsoft accounts due to personal…Continue Reading Authentication Changes to MySiena and Canvas
Planned Outage: IT Ticketing System Update
The IT Helpdesk Ticketing system will be offline from 4PM to 5PM today (5/26) for a planned system update. If you have any issues to report during this window, please call our IT helpdesk at ext. 7655….Continue Reading Planned Outage: IT Ticketing System Update
Access Minitab on the Web or Windows PC
Siena Heights University students, faculty, and staff can utilize Minitab, software used for data analysis and statistics, on or off-campus starting this year. With our annual renewal of the software, Minitab now offers a web version and a downloadable Windows desktop version of their software free to all members of the SHU community. To access…Continue Reading Access Minitab on the Web or Windows PC
Recent Influx of Spam and Phishing Emails
On January 26, 2022, the IT division was made aware of multiple spam and phishing attacks aimed at our University community. These attacks were sent from compromised user accounts at our university resulting in these emails to seem more legitimate. IT provides multiple pages on our website offering common phishing tactics and ways to stay…Continue Reading Recent Influx of Spam and Phishing Emails
Email Connectivity Issues January 24 2022
Update Email features should be back online as of 12:21pm 1/24/2022! The Division of Information Technology is aware of intermittent issues for some individuals involving email and scanning to email via the Adrian Campus printers. These issues are related to similar problems experienced last week. While we were able to permanently resolve the issue for…Continue Reading Email Connectivity Issues January 24 2022
Email and Scanning Connectivity Issues 1/20-1/21
The Division of Information Technology is aware of intermittent issues for some individuals involving email and scanning to email via the Adrian Campus printers. While we are working to resolve these issues for those affected, we have outlined the affected services and workarounds for the time being….Continue Reading Email and Scanning Connectivity Issues 1/20-1/21
Accessing Academic Databases
Siena Heights University offers students, faculty, staff, and other community members access to it’s wide range of academic database resources. These resources can be accessed from the internal SHU Library website on the Databases page. Databases can be accessed both on-campus and off-campus as long as you have a Siena Heights University account. The Siena…Continue Reading Accessing Academic Databases