Recent changes have been made to the Transact payment screens in MySiena.
If you had previous payment plans or balances not covered we would be happy to
help you apply your payments to the correct session!
Pay Siena Heights University online
If you are unsure why your payment was returned, please contact your financial institution for details.
With online payments, you and your family members have a faster way to pay your Siena Heights University charges and fees! It’s not only fast, it’s easy!
- Choose the payment method that best fits your needs! Credit/Debit Card (2.75% fee charged) or the Bank Account Payment Method (ACH) (this option is free)
- Pay over a secure and easy-to-use website
- Set up and maintain convenient auto-payments
** Get started now, go back to your MySiena page and select the Transact (formerly CASHnet) ePayments and PayPlan link under the Paying for College heading.
If a payment is not honored by your financial institution and returned to the University, you will be notified. A returned check fee of $25 will be assessed for all payments returned from the bank to the University. The full amount of the original payment plus the $25 fee is due within 5 days of notification of the returned item. A restrictive account Hold will be placed on your student account until your account is current.
Monthly Payment Plans
Set up payment plans
Sometimes it isn’t possible to pay the entire bill at once and we understand that.
Enroll in a Transact payment plan. They are easy, convenient and can fit any financial situation.
- Enrollment in the Transact Payment Plan is $25 per session.
- Early enrollment in the pay plan allows you to make up to 5 payments per session. (Enroll in a 5 or 4- pay plan to avoid a deferred payment fee. Click here to view pay plans in detail)
- A missed payment will result in a $10 late fee.
- Non- sufficient funds on a pay plan will result in a $25 fee.
Payment plans are available that allow students to split their current semester balance into monthly installments. The deadline to utilize a 5-pay option is December 19th (payments would start on December 20th). For students that miss the first enrollment deadline can choose the following options:
5-pay plan before the December 19th deadline (payments would start on December 20th)
4-pay plan before the January 19th deadline (payments would start on January 20th)
3-pay plan before the February 19th deadline (payments would start on February 20th)
2-pay plan before the March 19th deadline (payments would start on March 20th)
Frequently Asked Questions (FAQ)
What is Transact?
Transact Payment allows students to make secure online payments to their account by Bank Account, VISA, MasterCard, Discover, or American Express. A convenience fee of 2.75% will be added to payments made by a credit/debit card. Students can avoid the convenience fee by using the bank account payment method to have the payment deducted from their checking/savings account.
How do I login to Transact?
For students to make an online payment or set up an installment payment plan you must first log in to MySiena. On the right-hand side of the page you will see My Tools, under Paying for College, click on Transact (formerly CASHnet) ePayments and PayPlan then click on Transact ePayments link.
Can I use my debit card in Transact?
Yes, but Transact will handle it like a credit card and the 2.75% convenience fee will be added to the amount paid. The better option would be to use the bank account payment method. You do not need your debit card to use your bank account; you only need your bank routing number and account number. (See “What is the bank account payment method (also known as ACH)?” below.)
Why is a convenience fee charged for card payments?
While credit card payments offer a convenient method for students and parents to pay tuition and fees, the cost to the University for providing this convenience grew to an unaffordable level. The University decided to require those who want the convenience of paying with a credit card to cover a portion of the University’s cost of providing the service.
Can I still use a credit card at Student Accounts Office or over the phone?
No. Credit/debit cards will no longer be accepted at our office or over the phone. Card payments can only be made in the secure Transact payment portal. You can still use your credit/debit card at the Bookstore.
What is the bank account payment method (also known as ACH)?
The bank account payment method (ACH transfer) is similar to writing a check. You will need your bank account number and routing transit number (located at the bottom of your check or on your banking app), this information can be saved for future use if you choose. If you do not save your account and routing number, you must re-enter it each time you make a bank account payment. This option is entirely free to students and authorized users. (A link is provided during Checkout to provide help in determining your routing number and account number.)
Who can I authorize to make payments on my account?
Anyone you choose. In Transact, send a Payer Invitation to provide the payer access to make payments. This is set up by the student through their Transact portal. Once the authorized payer is logged in to Transact, the payer can change their password. This authorization gives access only to payment information; it does not allow access to any other student information. The authorization will remain in force until de-activated by the student.
Where do authorized users login to Transact?
A link for authorized users is available at https://commerce.cashnet.com/sienaheigpay?LT=P.
I don’t like making payments online. Can I still pay at the Student Accounts Office?
Yes. The Cashier will still accept payments by cash, money order or check only.
Can I or my parents still call in and make a payment?
No. Payments will no longer be accepted over the phone from parents or students.
What if I have trouble with my Transact transaction?
Please contact the Office of Student Accounts at 517-264-7110.
How do I know my information in Transact is secure?
Transact complies with all applicable federal, state, and banking regulations and is secured through VeriSign. It is compliant with both FERPA and Gramm-Leach-Bliley requirements. However, students should still use caution and follow these guidelines when using MySiena and Transact:
- Set up a separate user ID and password for parents or other authorized users;
- Authorized users should log in only with their own user ID and password and should not use the student’s ID and password;
- Do not share your user ID or password with anyone else;
- Do not leave your user ID or password where others can see it;
- Do not leave your computer logged into Transact or MySiena when you are not using it;
- Do not allow anyone to watch you log into or use MySiena or Transact.