BankMobile Refund Selection Process

To view our institution’s contract with BankMobile, a Division of Customers Bank and refund guidelines mandated by the Department of Education click here:

Siena Heights University has partnered with BankMobile, a financial services company, to provide easy and secure methods of refund disbursement to students. For more information visit the BankMobile Refund Choices website (

Financial aid and tuition refunds (*where applicable*) will be disbursed to Siena Heights University students via their selected refund preference with BankMobile.  Visit to request a code to setup your preference.

We are very pleased to provide students a choice on how they wish to receive their refunds. Even if you do not receive Financial Aid, you may be eligible to receive a refund from Siena Heights University. For example, if you drop a class during the drop/add period, you may be eligible for a refund.


  • If you are not certain if we have your correct information, check your address in MySiena
  • If the information is incorrect OR if you are unable to view your account online, please contact the Registrar’s Office at 517-264-7120 or your academic advisor if you are a Global (CPS/ Graduate) student.  They would be able to verify and update your information as needed.
  • NOTE:  Information from BankMobile will be mailed to the student’s legal address on file with the university. Therefore, if your address is incorrect you may not receive your refund when you expect it. We encourage ALL students to verify that we have accurate mailing addresses.  If you think you missed the information in your mailbox, you still have options to access your selection process electronically. Check your Siena Webmail for notices from BankMobile!

Bank Mobile Disbursements