IT Services Precautions for This Fall
Starting this fall semester, IT Services will assist faculty, staff, and students in a more remote capacity. When possible, IT Services staff and student workers will utilize remote assistance and contact-less solutions when possible. This will be to ensure the safety of all members of our department.
Resources for Students, Faculty, and Staff
Due to the COVID-19 virus, Siena Heights University has taken it’s resources and classes online for the rest of the Fall 2020 semester. As this is a large adjustment for most, we have published help documents and more information below. If you have any questions or need assistance, please see the bottom of this page for contact information.
Stay healthy, stay safe.
Please Note: Due to the current global situation, you may experience technical issues with Canvas, Microsoft Teams, and related applications. Canvas, Microsoft Teams, and other commonly used applications are currently experiencing large amounts of traffic as other institutions are moving to an online-only format.
Canvas Support
Basic Canvas Assistance
Canvas 24/7 Technical Support
How to use Canvas (Student)
How to Use Canvas (Instructor)
Accessing Canvas from your phone
Configure your Canvas notification settings
Checking assignments in Canvas
Checking grades in Canvas
Conferencing Using Big Blue Button
Software and File Access
Microsoft365
GlobalProtect VPN – Access files off-campus (fac/staff only)
Portal: vpn.sienaheights.edu
Use Word, Excel, and more on office.com
Use your SHU email and password to log in
Accessing SHU Emails
Access emails from the web via office.com